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    Terms and Conditions

    CAA Ontario Program

    Petro-Canada™ is a Suncor Energy business.



    Earn 20% More Petro-Points

    1. Ensure that you have followed the register to earn process on the Petro-Points™ website or by calling Petro-Points customer service representatives at 1-800-668-0220.
    2. The following Terms and Condition apply when redeeming:
      1. OFFER AVAILABLE TO ACTIVE CAA MEMBERS WHO LIVE IN ONTARIO AND ARE ALSO PETRO-POINTS MEMBERS.
      2. The Offer is available to active CAA Members of the three Ontario CAA Clubs: CAA South Central Ontario, Niagara and North & East Ontario Clubs.
      3. When you register your Petro-Points and CAA Memberships at www.petro-points.com or by calling 1-800-668-0220, and become a joint member, you are eligible to receive an additional 20% more Petro-Points which will be awarded to you on all purchases made at participating Petro-Canada Sites, with the exception of tobacco, Petro-Canada gift certificates, Petro-Canada Pre-paid gift cards, taxes on non-petroleum purchases, or any other items specified as exclusions from time to time.
      4. Each Petro-Point household may have only one CAA membership registered on the Petro-Points account.
      5. Once you are registered as a joint membership you will continue to earn 20% more Petro-Pointsat participating Petro-Canada Sites until the expiry date of your CAA membership.

    Redeem Petro-Points for an annual CAA membership

    1. Ensure that you have followed the redemption process on the Petro-Points website or by calling Petro-Points at 1-800-668-0220 before redeeming. You will be given a redemption certificate number in which to communicate to CAA to be used as payment for your basic CAA Membership.
    2. Redeeming over the phone with an CAA sales agent:
      1. Have your redemption certificate number handy and call the CAA at 1-800-JOIN CAA (1-800-564-6222).
      2. The CAA sales agent will take you through the process to apply the redemption certificate as payment for your basic annual CAA Membership.
    3. The following Terms and Condition apply when redeeming:
      1. PETRO-POINT MEMBERS MAY REDEEM THEIR PETRO-POINTS FOR THE CAA MEMBERSHIP FOR THE PROVINCE OF ONTARIO ONLY.
      2. When you use the redemption certificate number as payment for one basic CAA membership you may upgrade to the Plus CAA or the Plus RV CAA Membership for an additional fee payable to CAA upon redemption of the certificate
      3. Each certificate can be used only once and can only be used to redeem for the basic annual CAA membership dues.
      4. Each Certificate must be redeemed by calling the CAA at 1-800-JOIN-CAA (1-800-564-6222).
      5. Each redemption certificate number is valid toward the purchase of one basic annual CAA Membership and can be applied at the one of three CAA Clubs in Ontario: South Central Club, Niagara Club, and North & East Ontario Club
      6. Certificates may not be used for the purchase of any other products or services sold by or under any of the third parties partners of CAA
      7. Certificates cannot be redeemed at any retail site operated by CAA, its affiliates, or third-party merchants/partners
      8. Certificate cannot be used to pay for CAA gift certificates or applicable taxes
      9. Certificate is not for resale and is not redeemable for cash
      10. Certificates cannot be applied to pre-existing orders already placed with CAA
      11. Certificates and their use on the CAA Web site are subject to CAA Ontario’s full Terms and Conditions
      12. CAA reserves the right to change these terms and conditions from time to time in its discretion
      13. CAA and Petro-Canada are not responsible for lost or stolen certificates

    Exchange your Petro-Points to CAA Dollars:

    1. Exchange your Petro-Points to CAA Dollars using the Internet:
      1. Follow the exchange process on the Petro-Points webpage
      2. CAA dollars will be added to your CAA Dollar account within 72 hours of completion of the exchange
    2. Exchange your Petro-Points to CAA Dollars via phone:
      1. Call 1-800-668-0220
      2. Speak to a Petro-Points customer service representative to request to exchange your Petro-Points to CAA Dollars
      3. CAA dollars will be added to your CAA Dollar account within 72 hours of completion of the exchange
    3. The following Terms and Condition apply when exchanging Petro-Points to CAA Dollars:
      1. CAA Dollars can be used at all three CAA Ontario Clubs including: South Central Club, Niagara Club and North and East Central Club
      2. CAA Dollars are not available for resale and are not redeemable for cash
      3. CAA Dollars are to be used subject to CAA’s full Terms and Conditions
      4. CAA reserves the right to change these terms and conditions from time to time in its discretion
      5. CAA and Petro-Canada are not responsible for lost or stolen CAA Dollars